Routes and dispatch

Routes and dispatch for pool service.

Build the week on one board, put each day in the best driving order, and move a stop in one drag when the day changes.

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Two technicians smiling from their work van, one giving a thumbs up.

Routes

The whole week on one board.

A row for every technician and a column for every day. Each cell shows the stops, the drive time and the miles.

  • Stops, drive time and miles for every day
  • Every stop on the map
  • Visits that still need a tech, in red
See recurring service

Route optimization

Put a day in the best driving order.

Pick a technician's day and optimize it. You see the new order before you apply it, and a stop with a set time keeps its place.

  • One technician, one day at a time
  • Preview it, then apply
  • Timed stops stay where they are
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Dispatch

Move a stop in one drag.

Drag a stop to another technician or another day. The route and the tech's phone update with it.

  • Drag between techs and days
  • Drag to change the order
  • Drop unscheduled work onto a day
See every feature

Marcus · Thursday

13 stops

4Alvarez poolest 9:40a
5Bennett poolest 10:20a
6Whitfield poolest 11:05a

Dana · Thursday

14 stops

7Reyes poolest 10:05a
9Okafor poolest 11:30a
10Lindqvist poolest 12:10p
8Henderson poolest 10:45a

Moved Henderson pool

to Dana, Thursday

When a tech is out

A tech is out. The stops still get done.

Lasso their stops on the map and reassign them to another technician in one step.

  • Select stops on the map
  • Reassign them together
  • Days off show on the board
See pool service
SW

Sam

Off today

Lasso selection

6 stopsSam

Reassign to tech

DCDana

Apply

Moved 6 stops

to Dana

Technician app

Today's route, in the tech's pocket.

The day's stops in order on the phone, with navigation and an On my way text for the customer.

  • Stops in route order
  • Map and navigation
  • On my way texts
See the technician app
A pool technician skimming a backyard pool with a long net.

Tuesday

Today’s route

6 of 14 stopsOn time

  • Alvarez pool
  • Reyes pool
  • 7Henderson pool9 minutes away
  • 8Bennett pool
  • 9Whitfield pool

Navigate

Marcus is on the way

About 10 minutes out

Text

Also in routes and dispatch

What keeps the route full.

  • Recurring service

    Weekly stops that schedule themselves and bill every month.

  • Scheduling

    Every job and visit on one calendar.

  • Unscheduled work

    Visits still waiting for a date, in one list. Drag one onto a day and a tech.

  • On my way texts

    The tech taps On my way and the customer gets a text.

  • Service locations

    Every address a customer has, each with its own pools, spas and gate code.

  • Service requests

    New work lands in one inbox, from the office, the tech or the customer.

  • Technician mobile app

    The day's route, water tests, photos and invoices, on iPhone and Android.

  • Dashboard

    Today's routes, open quotes and overdue invoices on one screen.

  • Office alerts

    Failed emails, declined Auto Pay, issues from the field and care that is due, in one place.

Also included

  • Working hours

    The days and hours each technician works, so a day off shows on the board.

  • Timed stops

    Give a stop a set time and it holds its place in the day.

  • Roles and permissions

    Decide what the office and each tech can see and do.

Routing questions, straight answers.

How the week gets built, and what happens when it changes.

More questions? Email us

How does route optimization work?

Pick a technician's day and choose Optimize route. PoolStack puts the stops in a shorter driving order and shows you the new order before you apply it. Stops with a set time keep their place.

Can I move a stop to another tech or another day?

Yes. Drag it onto that technician or that day on the board. You can also drag stops to change their order.

What happens when a tech calls out?

Select their stops on the map and reassign them to another technician in one step, or drag them across one at a time.

Does it handle recurring service?

Yes. Set how often and which days once, and the visits land on the route on their own.

What do the techs see?

The day's stops in order in the technician app, on iPhone and Android, with map and navigation.

What does it cost?

PoolStack is one tier at $79 a month. Routing and dispatch are included. See pricing

Book a demo.

Give us a little context about your operation. We'll show how PoolStack fits your routes, field team, construction work, and current software.

  1. 01No generic sales deck
  2. 02Migration questions answered directly
  3. 03A clear next step, even if PoolStack is not the fit

Tell us where to reach you.

Six quick fields. Then you will see the available times.

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