Pool service

Pool service software, built around the visit.

Routes, recurring visits, water chemistry, equipment, invoices and Auto Pay, on one record for every pool.

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A pool technician skimming a backyard pool with a long net.

Guided visits

The same visit at every pool.

Your tech follows your checklist at every stop: the steps you set, the water test, the chemicals and the photos. Make a step required, or ask for a photo. When the stop is done, the customer gets a service report with the work, the readings and the pictures.

  • Pool and spa on the same visit
  • Required steps and photos
  • A service report sent to the customer
See the technician app
A pool technician standing in a pool, clearing it with a net.

Stop 6 of 14

Henderson pool

PoolSpa

Checklist4 of 5

  • Skim and brush
  • Empty the baskets
  • Test the water
  • Dose chemicals
  • Photo of the pool

Finish stop

Filter clean

Due Oct 14

Dosed and logged

Chemicals this visit$4.80

Water chemistry

Readings, dosing and what it cost.

Every reading is checked against its target, and the LSI is worked out for you. The tech gets a suggested dose from the readings, the pool's size and its history, and checks it. The chemicals that go in are logged on the visit, so you see what each pool costs.

  • Chlorine, pH, alkalinity, salt and more
  • LSI worked out for you
  • Chemical cost for every pool
See every pool service feature
A thermometer floating at the tiled edge of a pool.

Latest readings

Henderson pool

2 to review
MeasurementResultTargetStatus
  • Free chlorine0.8ppm1 to 3 ppmLow
  • pH7.87.2 to 7.6High
  • Total alkalinity90ppm80 to 120 ppmGood
  • Cyanuric acid45ppm30 to 50 ppmGood

LSI

+0.14

Target −0.3 to +0.3

Stable

Chemicals added

  • Liquid chlorine1 gal
  • Muriatic acid12 oz

Chemical cost, this visit$5.90

7 of 8 in range

Visits, last 30 days

Bodies of water

Pool, spa and fountain on one account.

Each body of water keeps its own size, sanitizer, readings and equipment. A customer with a pool, a spa and a fountain is still one account, and one stop can cover all three. Every address a customer has keeps its own pools, spas and gate code.

  • Pool, spa, hot tub or fountain
  • Its own readings and care
  • One stop can cover them all
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A backyard pool with a ladder at its edge and a garden behind it.

Care

Filter cleans that come due on their own.

Set the care each pool needs and how often. When it comes due it goes on the tech's visit, or becomes a job or a quote. An equipment inspection can go on a schedule the same way, and comes due like a filter clean.

  • Filter clean, backwash, salt cell clean, or your own
  • Every so many weeks, months or visits
  • Before and after pictures on the visit
See quotes
A technician in a hard hat checking a pool's sand filter and pump against his clipboard.

Backwash

Every 4 weeks

Done

Filter clean

Every 3 months

Due Oct 14

Inspection

Every 6 months

Due Dec 2

On Tuesday’s visit

Before and after pictures

Equipment

Know what is on every equipment pad.

Pump, filter, heater and the rest of the pad, recorded on each pool. When a part fails, you already know the make, the model and whether the warranty still covers it.

  • Make, model and serial number
  • Install and warranty dates
  • Photos and notes on the record
See pricing
A technician kneeling at an open hot tub cabinet with his tools laid out beside him.

Recurring service

Weekly stops that schedule themselves.

Pick how often and which days. The visits land on the route, and the service bills every month. Give each service its own technician and its own price, and pause it when the customer asks.

  • Every week, every other week, or once a month
  • A default technician for each service
  • A fixed monthly price, or per completed visit
See pool service scheduling software
Two technicians smiling from their work van, one giving a thumbs up.

How often

Every week

Visit days

MonTueWedThuFri

Routes

Route optimization for every tech's day.

Every technician's week sits on one board, with the stops, the drive time and the miles for each day. Optimize a day and you see the new order before you apply it. When the day changes, drag a stop to another tech or another day, and the tech's phone updates with it.

  • Preview the new order, then apply it
  • Stops with a set time keep their place
  • Drag a stop to another tech or day
See pool route software

Technician app

The technician app runs the whole stop.

The day's stops come up in route order on the phone, with the map and navigation. At the pool, the tech works through your checklist, logs the water test and takes the photos. One tap sends the customer an On my way text.

  • On the App Store and Google Play
  • Water tests, photos and invoices from the phone
  • On my way texts to the customer
Book a demo
A pool technician skimming a backyard pool with a long net.

Tuesday

Today’s route

6 of 14 stopsOn time

  • Alvarez pool
  • Reyes pool
  • 7Henderson pool9 minutes away
  • 8Bennett pool
  • 9Whitfield pool

Navigate

Marcus is on the way

About 10 minutes out

Text

Invoices and Auto Pay

The month bills itself. Auto Pay collects.

Recurring service is invoiced on its billing day without anyone typing it up. Pick any day of the month for each service, and Auto Pay charges the saved payment method on that day. Other customers pay online from the link on the invoice, by card or bank.

  • Any day of the month, for each service
  • Chemicals included, or added to the invoice
  • Failed payments flagged for the office
See pool service billing software

Billing day

Custom day

1234567891011121314151617181920202122232425262728293031

Auto Pay

On
Payment method
Card ···4242
Next scheduled charge
Oct 20 · $185.00

Invoice created and charged

Oct 20, $185.00

Quotes and repairs

Quote the repair. The yes becomes the job.

Price a repair or an add on three ways on one quote: good, better, best. The customer picks one on their phone, and it becomes the job without retyping. Work with no date yet waits in one list until you drag it onto a day and a tech.

  • Good, better, best on one quote
  • Approved from their phone
  • Repairs charged to the saved card
See every money feature
A contractor laughing at his phone, his fist in the air.

Good

$1,150

Better

$1,480

Best

$1,890

QuickBooks Online

Paid invoices go to QuickBooks Online.

Customers, paid invoices and the payments on them go to QuickBooks Online on their own while you are connected. Nobody types them in a second time.

  • Customers
  • Paid invoices
  • The payments on them
See the QuickBooks sync

Recent activity

  • Export customer

    Olivia Bennett

    Succeeded

  • Export invoice

    R-4626, paid

    Succeeded

  • Export payment

    $185.00

    Succeeded

QuickBooks Online

Connected

SyncAutomatic

Invoice R-4626

Paid Oct 15

In QuickBooks
Also in pool service

The rest of the service side.

  • Route optimization

    Build the week in minutes. Rebuild it when a tech calls out.

  • Scheduling

    Every job and visit on one calendar.

  • Technician mobile app

    The day's route, water tests, photos and invoices, on iPhone and Android.

  • On my way texts

    The tech taps On my way and the customer gets a text.

  • Service requests

    New work lands in one inbox, from the office, the tech or the customer.

  • Service locations

    Every address a customer has, each with its own pools, spas and gate code.

  • Unscheduled work

    Visits still waiting for a date, in one list. Drag one onto a day and a tech.

  • Equipment inspections

    Put an inspection on a schedule for any pool. It comes due like a filter clean.

  • Quotes and estimates

    Price the job, send it, and the customer approves it from their phone.

  • Invoices

    Invoices go out on their own, from the office or the truck.

  • Any day Auto Pay

    Pick the billing day for each recurring service. Auto Pay collects on it.

  • Online payments

    Customers pay invoices and build draws online, by card or bank.

  • QuickBooks sync

    Customers, paid invoices and payments go to QuickBooks Online on their own.

  • Customer portal

    Customers see their visits, invoices and build, and pay online.

  • Office alerts

    Failed emails, declined Auto Pay, issues from the field and care that is due, in one place.

  • Dashboard

    Today's routes, open quotes and overdue invoices on one screen.

  • Reports

    What's earned and what's owed.

  • Price book

    Your items and prices, ready to quote.

Also included

  • Service reports

    The work done, the readings, the chemicals and the photos from the stop, sent to the customer.

  • Service levels

    Your own levels of service, each with its own checklist.

  • Pause a service

    Pause a recurring service and bring it back when the customer is ready.

  • Card on file

    Charge repairs and add ons to the customer's saved card.

  • Roles and permissions

    Decide what the office and each tech can see and do.

  • Web app

    Runs in the browser on a desktop, tablet or phone. Nothing to install.

Pool service questions, straight answers.

What the tech does at the pool, what the office sees, and how to move over.

More questions? Email us

What is pool service software?

Pool service software runs the daily work of a pool service company in one place. It builds the routes and puts the recurring visits on them. It gives each tech a checklist at the pool, records the water readings and the chemicals that went in, and sends the customer a service report. Then it invoices the work and takes the payment. PoolStack does all of that on one record for every pool, with the equipment, the filter cleans and the billing kept beside the visits.

What does the tech do at each stop?

They follow your checklist in the technician app: the steps you set, the water test, the chemicals and the photos. You can make a step required or ask for a photo.

Can one customer have a pool and a spa?

Yes. Each body of water sits on the same account with its own readings, equipment and care. One stop can cover all of them, or each can get its own visit.

Does it track what the chemicals cost?

Yes. The chemicals a tech adds are logged on the visit, and each pool shows its chemical cost over time.

How do filter cleans get scheduled?

Set the care a pool needs and how often. When it comes due it goes on the tech's visit, or becomes a job or a quote.

Is there an app for the techs?

Yes. The technician app is on the App Store and Google Play. It shows the day's stops in route order with the map and navigation, and the tech logs the water test and the photos from it.

How do the routes get built?

Set each recurring service once: how often, which days and which technician. The visits land on the week board on their own. Then optimize a technician's day to put the stops in a shorter driving order. You see the new order before you apply it. See pool route software

Does it handle repairs and work orders?

Yes. A repair is a job here, which is what some software calls a work order. Quote it, and the approved quote becomes the job without retyping. Jobs sit on the same calendar as the weekly visits. Work with no date yet waits in one list until you drag it onto a day and a tech.

Can customers pay online and use Auto Pay?

Yes. Customers pay online from the link on the invoice or in their portal, by card or bank account. For a recurring service, turn on Auto Pay and pick its billing day. On that day the invoice is created and the saved payment method is charged. See pool service billing software

Does PoolStack sync with QuickBooks?

Yes. Customers, paid invoices and their payments go to QuickBooks Online on their own while you are connected.

What does the customer see?

A text when the tech is on the way, and a service report after the stop with the work done, the readings, the chemicals and the photos. In the customer portal they see their visits and invoices, and pay online.

What does the office see?

Office alerts put failed emails, declined Auto Pay, issues from the field and care that is due in one place. The dashboard shows today's routes, open quotes and overdue invoices on one screen. Each pool shows its chemical cost over time.

How is it different from a general field service app?

A general field service app schedules jobs and sends invoices. A pool company also has to manage the water. PoolStack keeps each body of water on the account with its own readings, works out the LSI, logs the chemicals and what they cost, brings filter cleans due on their own, and records the equipment on every pad.

Is it right for a one truck company?

Yes. There is one tier, so a one truck owner gets the whole product: routes, the technician app, water chemistry, invoices and Auto Pay. The price does not go up per pool, per customer or per tech.

How does PoolStack compare with other pool service software?

We keep a side by side page for each of the main ones, and one page that ranks them by the kind of company they fit. Best pool service software compared

How much does pool service software cost?

PoolStack is $79 a month, all access: the whole product in one tier, with a 30 day free trial. Early adopters lock that rate for life. See pricing

Is there a free trial?

Yes. 30 days free, with the whole product. Keep your current software running until you are ready.

Can we move over from our current software?

Yes. We import your customers, routes, service history and chemical readings during the 30 day trial, and you can run both side by side until you are ready. Switching pool service software

Who do we talk to when we need help?

The people who build it. You get a real reply from our team, with no auto responder.

Book a demo.

Give us a little context about your operation. We'll show how PoolStack fits your routes, field team, construction work, and current software.

  1. 01No generic sales deck
  2. 02Migration questions answered directly
  3. 03A clear next step, even if PoolStack is not the fit

Tell us where to reach you.

Six quick fields. Then you will see the available times.

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